Contact us
Get in touch
MyelinMed is run by a small team, and we'll get back to you as soon as we can.
Email is the quickest way to reach us. Write from the address on your account if you have one.
Something's wrong with a question
No need to email. Open the question in your session or mock review and press "Report this question". It reaches us with the question attached.
Billing, access or refunds
Use the email address on your account so we can find your purchase quickly. Australian Consumer Law guarantees apply to everything sold here.
Trouble logging in
Let us know the email you signed up with and what you're seeing on screen. Don't send us your password — we'll never ask for it.
Anything else
Questions about the platform, feedback on how it's working for you, or something we haven't thought of. All of it is read.
Forgotten your password? You can reset it yourself without emailing us.